The role and significance of workplace well-being based on the results of a pilot study conducted among social enterprises operating in Hungary
DOI:
https://doi.org/10.15170/MM.2025.59.KSZ.01.04Keywords:
well-being at work, work and family, employee satisfactionAbstract
THE AIM OF THE PAPER
The purpose of our study is to publish the first results of our pilot study aimed at exploring the relationships between work-family balance, employee satisfaction and factors influencing workplace well-being. The topicality of the topic is given by the new challenges continuously generated by the rapidly changing external environment, during the management of which the need for organizations to retain valuable workforce and, in connection with this, to ensure employee satisfaction and employee well-being is increasingly valued compared to the previous ones.
METHODOLOGY
In accordance with the inclusion criteria determined during the sampling procedure, 46 (n=46) medium or large-sized companies operating in Hungary with a mixed profile in terms of the number of employees were included in the research database providing the starting point. Following the literature review and processing, an online questionnaire survey was conducted in the data collection phase. During the processing of the data from 205 main respondents, we conducted analyses focusing on work-family conflicts, work-life satisfaction, and the correlations showing the impact of workplace conditions and social relationships.
MOST IMPORTANT RESULTS
A strong, significant positive relationship (r = 0.590, p < 0.01) between “Work-family conflict” and “Work-family conflict” indicates that the conflicts arising in different directions between the aforementioned areas of life significantly affect each other. The aforementioned variables are also negatively and significantly correlated with job and life satisfaction, as well as with dimensions measuring positive experiences at work (‘Positive Emotions’, ‘Immersion’ or ‘Positive Relationships’), which suggests that conflicts significantly reduce employees’ perceived satisfaction
and positive psychological state.
RECOMMENDATIONS
Since the results clearly highlight that reducing conflicts and promoting a supportive workplace environment are key to increasing employee satisfaction, it is recommended to develop organizational well-being strategies and apply related measures to enhance well-being at work.
References
Adame, C., Caplliure, E., & Miquel, M. (2016), “Work-life balance and firms: A matter of wo men?”, Journal of Business Research, 69(4), 1379-1383., https://doi.org/10.1016/j.jbus res.2015.10.111
Bakker, A. B., Demerouti, E., & Euwema, M. C. (2005), “Job resources buffer the impact of job demands on burnout”, Journal of Occupational Health Psychology, 10 (2), 170–180., https://doi. org/10.1037/1076-8998.10.2.170
Bakker, A., & Demerouti, E. (2007), “The job dem ands–resources model: state of the art”, Journal of Managerial Psychology, 22(3), 309-328. https://doi.org/10.1108/02683940710733115
Bourbeau, P. (2013), “Resiliencism: Premises and promises in securitisation research”, Resilience: International Policies, Practices and Discourses, 1(1), 3–17., https://doi.org/10.1080/ 21693293.2013.765738
Cox, T., Griffiths, A., & Rial-González, E. (2000), Research on work-related stress. European Agency for Safety and Health at Work, Luxembourg.
Csóka I., & Szőke T. (2020), „A munkával való elé gedettség tényezői a fiatal és az idősebb munka vállalók körében”, Szigma, 51(3), 269-285.
Dajnoki, K., Kun, A. I., Poór, J., Jarjabka, Á., Kálmán, B. G., Kőműves, Zs. S., Szűcs, B. P., Szabó, K, Szabó, Sz., Szeiner Zs., Tóth, A., & Papp I. Cs. (2023), “Characteristics of crisis ma nagement measures in the HR Area during the pandemic in Hungary – Literature review and methodology”, Acta Polytechnica Hungarica, 20(7), 173-192. APH.20.7.2023.7.10 https://doi.org/10.12700/
Dennira, G. R., & Ekowati, D. (2020), “Work life balance karyawan milenial level mana jerial bank tabungan negara syariah”, Jurnal Penelitian IPTEKS, 5(2), 194–209. https://doi. org/10.32528/ipteks.v5i2.3658
Destilasilika, B. Y., & Perdhana, M. S. (2023), “Classic car collector: Passion investment: Study on classic car collectors in Semarang. Return: Study of Management”, Economic and Business, 2(5), 435–441., https://doi. org/10.57096/return.v2i05.102
Donald, I., Taylor, P., Johnson, S., Cooper, C., Cartwright, S., & Robertson, S. (2005), “Work environments, stress and productivity: An examination using ASSET”, International Journal of Stress Management, 12(4), 409–423., https://doi.org/10.1037/1072-5245.12.4.409
Eby, L. T., Casper, W. J., Lockwood, A., Bordeaux, C., & Brinley, A. (2005), „Work and family research in IO/OB: Content analysis and re view of the literature (1980–2002)”, Journal of Vocational Behavior, 66(1), 124–197, https:// doi.org/10.1016/j.jvb.2003.11.003
Firth-Cozens, J. (2001), “Interventions to improve physicians’ well-being and patient care”, Social Science & Medicine, 52(2), 215–222., https:// doi.org/10.1016/s0277-9536(00)00221-5
Fisher, C. D. (2014), “Conceptualizing and mea suring wellbeing at work”, In Chen, P. Y., Cary L., & Cooper, C. L. (Eds.) Work and wellbeing. Wellbeing: A complete reference guide, Volume III., John Wiley & Sons, Ltd. 1-25. https://doi. org/10.1002/9781118539415.wbwell02
Ford, M. T., Heinen, B. A., & Langkamer, K. L. (2007), “Work and family satisfaction and confli ct: A meta-analysis of cross-domain relations”, Journal of Applied Psychology, 92(1), 57–80., https://doi.org/10.1037/0021-9010.92.1.57
Harter, J. K., Schmidt, F. L., & Keyes, C. L. M. (2003), “Well-being in the workplace and its re lationship to business outcomes: A review of the Gallup studies”, In Keyes, C. L. M., & Haidt, J. (Eds.), Flourishing: Positive Psychology and the Life Well-Lived. American Psychological Association, Washington D.C. 205–224., https:// doi.org/10.1037/10594-009
Houtman, I., & Jettinghoff, K. (2007), Raising awareness of stress at work in developing count ries. Protecting Workers’ Health Series No. 6., WHO, France Jarjabka Á. (2001), „A stratégia fogalmának modern jelentéstartalma”, Vezetéstudomány, 32(7-8), 25 32.
Jarjabka Á., Sipos, N., & Kuráth, G. (2024). “Quo vadis higher education? Post-pandemic success digital competencies of the higher educators – a Hungarian university case and actions”, Humanities and Social Sciences Communications 11(1), 1-11. https://doi. org/10.1057/s41599-024-02809-9
Klein B., & Klein S. (2020), A szervezet lelke. SHL Könyvek, Budapest
Kun, Á., Balogh, P., & Krasz, K. G. (2017), “Development of the work-related well-being questionnaire based on Seligman’s PERMA model”, Periodica Polytechnica Social and Management Sciences, 25(1), 56-63. https://doi. org/10.3311/PPso.9326
Lee, S. E., Dahinten, S. V., & Macphee, M. (2016), “Psychometric evaluation of the McCloskey/ Mueller satisfaction scale”, Japan Journal of Nursing Science, 13(4), 487-495. doi:10.1111/ jjns.12128
Makra E., Farkas D. ,& Orosz G. (2012), „A mun ka-család konfliktus kérdőív magyar validálása és a munka-család egyensúlyra ható tényezők”, Magyar Pszichológiai Szemle, 67(3), 491–518. https://doi.org/10.1556/MPSzle.67.2012.3.5
Matiaske, W., & Grözinger, G. (2011), “Job sa tisfaction revisited, management revue”, The International Review of Management Studies, 22 (1). 5−7. https://doi.org/10.5771/0935-9915 2011-1-5
Myers, J. E., Sweeney, T. J., & Witmer, J. M. (2000), “The wheel of wellness counseling for wellness: a holistic model for treatment planning”, Journal of Counseling & Development, 78(3), 251- 266. https://doi.org/10.1002/j.1556-6676.2000. tb01906.x
Nagy B., Géring Zs., & Király G. (2018), „A mun ka és a magánélet határán. Hogyan kutassunk egy régi témát új megközelítéssel”, In Nagy B., Géring Zs. & Király Gábor (szerk), Dilemmák es stratégiák a család és munka összehangolásá ban, L’Harmattan Kiadó, Budapest, 7-14.
Obrenovic, B., Jianguo, D., Khudaykulov, A., & Kahn, M. A. S. (2020), “Work family conflict impact on psychological safety and psycholo gical well-being: A job performance model”, Frontiers in Psychology, 11, 1–18., https://doi. org/10.3389/fpsyg.2020.00475
Putra, F. W. (2022), Pengaruh gaya kepemimpinan. Budaya organisasi, Dan work-life balance ter hadap work engagement karyawan PT Bank X Jakata (Kantor Pusat) divisi operasional kanal elektronik. Skripsi, S1 thesis, STIE Indonesia Banking School. STIE Indonesia Banking School, Jakarta. http://repository.ibs.ac.id/id/ eprint/6910
Raab C., Richard J. & Székely I. (2015), „Megfigyelés és reziliencia elméletben és gya korlatban”, Replika, 94(5), 63-93.
Rethinam, G. S., & Ismail, M. (2008), “Constructs of quality of work life: A perspective of infoma tion and technology professionals”, European Journal of Social Sciences, 7, 58–70.
Robertson, I., & J. Flint-Taylor, J. (2008), “Leadership, psychological well-being and or ganisational outcomes”, In Cartwright, S. & Cooper, C. (Eds), The Oxford handbook on or ganisational well-being. Robertson Cooper Ltd., Manchester, 159-179. https://doi.org/10.1093/ oxfordhb/9780199211913.003.0008
Seligman, M. E. P. (2011), Flourish: A visionary new understanding of happiness and well-being. Free Press, New York, https://doi.org/10.5860/ choice.48-7217
Seligman, M. E. P. (2018), “PERMA and the buil ding blocks of well-being”, The Journal of Positive Psychology, 13(4), 333-335. https://doi. org/10.1080/17439760.2018.1437466
Seligman, M. E., & Csíkszentmihályi, M. (2014), “Positive psychology: An introduction”, In Csikszentmihalyi, M. & Larson, R. (Eds.), Flow and the foundations of positive psycho logy. Chapter 18. Springer, Dordrecht, 279-298. https://doi. org/10.1007/978-94-017-9088-8
Spector, P. E. (1997), Job satisfaction: application, assessment, causes, and consequences. Sage, London.
Sypniewska, B. (2014), „Evaluation of factors influencing job satisfaction”, Contemporary Economics, 8(1), 57-72. https://doi. org/10.5709/ CE.1897-9254.131
Venczel-Szakó T., Sipos N., & Bankó Z. (2023), „Munkavállalói elégedettség a home offi ce-szal a COVID alatt és után”, Marketing & Menedzsment, 57(3), 47-57., https://doi. org/10.15170/mm.2023.57.03.05
Voydanoff, P. (2002), “Linkages between the work family interface and work, family, and indivi dual outcomes: An integrative model”, Journal of Family Issues, 23(1), 138–164. https://doi. org/10.1177/0192513x02023001007
White, I., & O’Hare, P. (2014), “From rhetoric to re ality: Which resilience, why resilience, and who se resilience in spatial planning?” Environment and Planning C: Government and Policy, 32(5), 934–950. https://doi.org/10.1068/c12117
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 The Hungarian Journal of Marketing and Management
This work is licensed under a Creative Commons Attribution-NoDerivatives 4.0 International License.
