Minőségfejlesztés a szociális szolgáltatásokban

Zsuzsanna Brettner

doi:10.15170/SocRev.2015.8.01-02.04

Quality improvement in social services

Authors

Zsuzsanna Brettner University of Pécs, Faculty of Humanities and Social Sciences, Institute of Social Relations, Department of Community and Social Studies

DOI:

https://doi.org/10.15170/SocRev.2015.8.01-02.04

Keywords:

quality improvement, social services, client-centered approach

Abstract

The author elaborates on basic issues in quality improvement in social services. She discusses special features of the given area and outlines the relations between quality improvement and evaluation research.